Refund policy
🔁 Return & Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return:
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The item must be in the same condition as received
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Unused, unworn, and with original tags
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In its original packaging
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A receipt or proof of purchase is required
To request a return, please contact us at meet.sangani2009@gmail.com.
Returns will only be accepted after approval from our support team.
Items sent back without prior return approval will not be accepted.
Return Shipping
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Customers are responsible for return shipping costs, unless the item received is damaged, defective, or incorrect.
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Shipping charges (if any) are non-refundable.
Damaged or Incorrect Items
Please inspect your order immediately after delivery.
If the product is damaged, defective, or incorrect, contact us within 48 hours at meet.sangani2009@gmail.com with clear photos or videos so we can resolve the issue quickly.
Non-Returnable Items
The following items are not eligible for return:
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Items on sale or discount
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Gift cards
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Personal care products
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Customized or special-order products
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Hazardous, flammable, or regulated items
If you’re unsure about your item, feel free to contact us before purchasing.
Exchanges
We do not offer direct exchanges.
If you wish to receive a different item, please:
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Request a return for the original item
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Place a new order once the return is approved
This ensures faster processing.
Order Cancellation
Orders can be cancelled within 12 hours of placing the order.
Once the order has been shipped, it cannot be cancelled.
Refunds
Once we receive and inspect your return:
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You’ll be notified about approval or rejection
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If approved, refunds will be processed to the original payment method
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Refunds usually take 7–10 business days
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Bank or UPI processing times may vary
If more than 15 business days have passed since approval, please contact us at meet.sangani2009@gmail.com.